Last Updated November 29, 2020

 

Privacy Policy

The Joy of Translation LLC is a Minnesota limited liability company (“The Joy of Translation” or “us”, “our” or “we”) which is committed to protecting and respecting each User’s and Client’s privacy. Our online Privacy Policy is designed to describe our privacy practices and principles in a format that is easy to read and understand.

The Joy of Translation has established this Privacy Policy to comply with the EU General Data Protection Regulation (“GDPR”) and let Users and Clients know the kinds of information we may gather from our website and related third party sites, how and why we gather the information, what we use the information for, and when we might disclose the information. By visiting our website, you agree and accept this Privacy Policy and our Terms of Use, each of which form a binding agreement (“Agreement”) between you and us.

Please be advised that the practices described in this Privacy Policy apply only to information gathered by The Joy of Translation and any personal information we may also receive about Users and Clients from other online and offline sources, such as public databases, in connection with our Translation Services, which are further explained in The Joy of Translation Service Agreement. From time to time this website is operated from the United States and/or Europe. Each User and Client that visits our website agrees to have their information and any purchases they make processed in the United States in accordance with this Privacy Policy and applicable U.S. law.

Definitions

Any words used in this Privacy Policy that are not defined herein shall have the meaning ascribed to them in The Joy of Translation Service Agreement or Terms of Use, as the case may be.  

Acceptance of This Privacy Policy

By using the website and our Services (whether or not you register or create any kind of account with us), each User and Client accepts the terms set forth in this Privacy Policy as well as in the Terms of Use.  Anyone who does not agree to the terms of this Privacy Policy and the Terms of Use, should not use the website. The only recourse for Users and Clients that do not agree to the terms of this Privacy Policy and the Terms of Use shall be to discontinue using our Services and visiting our website. By using our Services, you consent to having your personal data transferred to and processed in the United States.

Consent

By using the website and Services each User and Client consents to our Privacy Policy as well as the limitation of liability, arbitration, refund policy and all the other Terms of Use that form the Agreement.

Changes to This Privacy Policy

We reserve the right to revise or amend the terms of our Privacy Policy at any time without prior notice and each User and Client agrees that the revisions or amendments will be effective upon updating on this website. We agree to change the “Last Updated” date appearing at the top of this page to reflect each time we make any changes, and it is the responsibility of each User, Client, and website visitor to check back often. Continued use of the website and Services following the posting of changes shall mean that each User, Client, and website visitor accepts those changes. 

This Privacy P​olicy together with ​our ​website Terms of Use forms the Agreement with each User and Client and sets out the basis on which any personal data w​e collect from them, or that they provide to us, will be utilized by u​s. Any Site Content or data w​e collect will only be used in accordance with this P​rivacy Policy and the Terms of Use. Please read the following carefully to understand o​ur views and practices regarding personal content, information, and data and how it​ will be treated.

Through the use of our ​website and any use of the Services each User and Client agrees to the terms provided in our​ Privacy Policy regarding the use of their personal content, information, and data that we collect by their visiting our website​ and using our Services. Users and Clients that feel our Privacy Policy is unacceptable to them, agree and represent that their only recourse is to discontinue use of the website and discontinue use of the Services.

 

Communications from The Joy of Translation

To improve our products and Services we may ask Users and Clients to complete surveys that we use for research purposes, although Users and Clients do not have to respond to them. We may periodically send Users and Clients information regarding the Services, updates, promotional emails, new products, special offers, or other information that we think Users and Clients may find interesting. In such cases, we will use the email address provided to us.   

 

Information We May Collect from Users and Clients

Each User and Client agrees that The Joy of Translation may collect the following information about them:  name, contact information, including email address, phone number, age, gender, IP (Internet Protocol) address, information supplied during the processing of registering with us, data usage trends, data showing the effectiveness of promotional campaigns, browser information, demographic information, browsing preferences, browsing data, the type of device being used, website usage information, information regarding any urls used with the Services, data regarding use of our Services, other information relevant to surveys and/or offers, and any other information we are legally allowed to collect. We require this information to provide Users and Clients with better Services. ​

Website Analytics

We use multiple web analytics tools provided by service partners, such as Google Analytics to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our Services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (example: Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data, such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies we use by utilizing settings in your browser or third-party tools.

Targeted Advertisements

Targeted ads or interest-based offers may be presented to you based on your activities on our webpages, and other websites, and based on the products you currently own. These offers will display as varying product banners presented to you while browsing. We also partner with third parties to manage our advertising on our webpages and other websites. Our third-party partners may use technologies, such as cookies to gather information about such activities in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness.  If you are in the US or Canada and wish to opt out of interest-based advertising, visit http://preferences-mgr.truste.com. If you are located in the European Union, visit www.youronlinechoices.eu. Please note you will continue to receive generic ads.

What We Do with the Information We Gather

Each User and Client agrees that The Joy of Translation may use the information we gather as follows:  In order to process a Client’s purchase of Services, we must share certain personal information every time a purchase is made for our Services. Such information may include the Client’s e-mail address, physical address, phone number, and credit card information. Our Client service representatives may use the telephone number or e-mail address of a Client to notify them of the status of their purchase as necessary and appropriate. We may share User and Client information with vendors, business clients, and other third-party providers who are performing services for us. We may also use User and Client information for internal record keeping and data analysis. For our statistical purposes, we gather details of User and Client visits to our website and the information that Users and Clients access, including, but not limited to, traffic data, location data, browser usage, page visits, weblogs, and other communication data. When Users and Clients contact us, we may keep a record of that correspondence. We also use Users’ and Clients’ information to ensure that Site Content from our website is presented in the most effective manner for computer or mobile devices.

From time to time, personal financial information (including credit card information) may be transmitted to facilitate transactions with The Joy of Translation between Users and Clients who are purchasing our Services. We will not share such personal financial information with third parties other than those third parties, such as banks, processing gateways and merchant processors required to process a Client’s purchase, and Users and Clients understand that The Joy of Translation cannot control how the banks, processing gateways or merchant processors will use such personal financial information. Therefore, Users and Clients using this website and the Services hereby consent to such sharing of personal financial information. Each User and Client agrees to assume the risk and agrees that it is their responsibility to properly handle, secure, not store and destroy such personal financial information as may be necessary to protect it from misuse. The Joy of Translation shall not be liable to Users, Clients or any third party for misuse of such Site Content or personal financial information.

We may disclose information we collect from Users and Clients to an affiliate or other third party in the event of any merger, sale, joint venture, assignment, reorganization, liquidation, transfer or other disposition of all or any portion of our business, assets, or stock.

We may use third-party advertising companies to serve ads when Users and Clients visit our website. These third-party advertising companies may use advertising technologies such as cookies, web beacons and other similar advertising technologies. These companies may use aggregated information about your visits to our website and third-party sites in order to provide advertisements and promotions about our products and Services that we believe Users and Clients may find of interest.

We may also release Users and Clients information when we believe release is appropriate to comply with the law, enforce our website policies and Terms of Use, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for data analysis, improving our Services, marketing, promotional, advertising, or other uses.

Online eCommerce Platform

We use an online e-commerce platform that allows us to provide the Services to you. Your information, including personal information, may be transmitted through, and stored on third-party servers.  By using the Service, you consent to our collection, disclosure, storage, and use of your personal information in accordance with this Privacy Policy and our Terms of Service. 

Social Media, Posts, Texts, Forums and Profiles 

Each User and Client agrees that The Joy of Translation may make available through the website, third-party sites or the Services certain forms of media either now existing or to be created in the future (for example, social media, message boards, chat functionality, videos, pictures, images, profile pages, text messaging and blogs), to which Users and Clients may be able to post Site Content. Please note that any Site Content Users and Clients provide on these various forms of media may become public, and may be available to visitors to the website, third-party sites, and to the general public, including without limitation, the ratings and reviews that accompany any pages on our website and third-party sites. We urge Users and Clients to exercise discretion and good manners when providing Site Content and deciding to disclose any personal information.

EACH USER AND CUSTOMER AGREES THAT THE JOY OF TRANSLATION SHALL NOT BE RESPONSIBLE FOR ANY LOSS CAUSED BY THE USE BY THE JOY OF TRANSLATION OR ANY UNAUTHORIZED PERSON OR ENTITY OF ANY SITE CONTENT THAT USERS AND CLIENTS DISCLOSE THROUGH THE WEBSITE, THIRD-PARTY SITES OR THE USE OF THE SERVICES.

California Online Privacy Protection Act Compliance

As part of the California Online Privacy Protection Act, all users of our website may make any changes to their information at any time by contacting us. We will not distribute their personal information to outside parties without their consent.

Children Online Privacy

Anyone under 13 years of age should not access this website and should not use our Services. Our website and Services are not intended for children under 13, and we will not knowingly collect any information from any children under the age of 13. If we discover that we have collected any personally-identifying information from a child under the age of 13, we will promptly remove that information from our database.

Security Not Guaranteed

The Joy of Translation uses reasonable organizational, technical, and administrative measures to protect Users’ and Clients’ personal information under our control. However, we cannot guarantee 100% percent protection and security of such personal information. Please do not email or text us credit card information and/or other sensitive information.

What We Don’t Do with the Information We Gather

We will not disclose, sell, distribute, rent, lease or use any of a User’s and Client’s data or pass on any such personal information to third parties, which are not our officers’, directors’, members’, managing members’, employees’, business partners’, affiliates’, strategic partners’, licensors’, licensees’, independent contractors’, third party service providers’, agents’ or representatives’, unless we have your permission or are required by law to do so.

We do not store your credit card information. The credit card information and actual processing does not take place on and is not stored on our servers. The transaction is processed on the servers of the particular credit card processor we use to process the transaction.

Security
We are committed to ensuring that personal information is secure. All non-financial information and Site Content provided to us is stored on our secure servers. In order to prevent unauthorized access or disclosure, we have taken all reasonable steps and put in place suitable safeguards to secure the information we collect from Users and Clients online.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect each User’s and Client’s personal data, we cannot guarantee the security of their data transmitted to our website; any transmission is at the risk of each User and Client. Once we have received personal information, we will use the necessary procedures and security features to try to prevent unauthorized access. We will take all reasonable steps necessary to ensure that personal information and data is treated securely and in accordance with this P​rivacy P​olicy.                                                                                                                                                        
Use of Cookies

Our website uses cookies. A cookie is a small file which asks permission to be placed on a computer's hard drive. Once someone has accepted the cookie, the file is added and the cookie helps analyze web traffic and browsing habits, such as what areas of the website are visited most frequently. At times we may gather information through the use of a cookie file, which enables us to gather statistical information regarding the use of our website. This helps us to improve not only our website, but the Services we can provide to Users and Clients. We may use analytical software to track user habits and trends.

Users and Clients do have the choice to decline cookies. Most web browsers automatically accept cookies, but people can usually modify their browser setting to decline cookies if they prefer. Should you choose to decline cookies, you may be unable to access certain information or parts of our website, and some or all of the Services may not work properly. Our advertisers and promoters may also use cookies, over which we have no control.

IP Address

An IP (Internet protocol) Address is automatically assigned to the computer that someone is using by their Internet Service Provider (ISP) and is identified and logged automatically in our server log files whenever someone visits our website. This also allows us to identify the time(s) of visit(s) and the page(s) of the website that have been visited. Our collecting IP Addresses is considered a standard practice on the Internet and is done by many third-party sites.

 

Location Information

We may also obtain information about a Client’s physical location, such as by use of GPS and other geolocation features in your computer, laptop, or mobile device, or from other information we collect. For example, a Client’s IP Address indicates the general geographic region from which they are connecting to the Internet.

Contact Us

Please email us at the joyoftranslation@gmail.com if you would like to request that your personal information be removed from our data base.

Links to Third Party Sites

Our website may contain links to other third-party sites. However, once Users and Clients have used these links to leave our website, they should note that we do not have any control over the third-party site being visited. Therefore, we cannot be responsible or liable for the protection and privacy of any information provided or which is obtainable when visiting those third-party sites that are not governed by this Privacy Policy or our Terms of Use. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our Users and Clients to read the privacy statements of other websites before proceeding to use them.

Access To and Control Over Information We Send Users and Clients

From time to time The Joy of Translation may send Users and Clients emails about special offers, discounts, products, or Services available through The Joy of Translation. Users and Clients can opt out of receiving our emails by clicking the unsubscribe button at the bottom of the email.

The Joy of Translation LLC

Address

3800 American Blvd. West, Suite 1500 #300-030
Bloomington, MN 55431

Email

thejoyoftranslation@gmail.com

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